Starting and running a business is filled with trials and tribulations. Along the way one experiences their fair share of both successes and failures. Being an entrepreneur or small business owner requires resiliency and the ability to bounce back from setbacks. Given the reality of this situation, this can feel a lot like being on an emotional roller coaster.
Learning to manage one’s own emotions and the emotions of others
is critical for both your health and business success.
Emotional Intelligence is defined as the capacity to make decisions and control reactions based on combining what you think with what you feel.
There are multiple philosophies regarding the teaching of emotional intelligence, but the great news is that the mere introduction of the language of Emotional Intelligence will immediately raise your ability to identify and express feelings and help you to connect your thoughts to those feelings.
When emotions run high, the thinking brain is cut off from the feeling heart and decisions and reactions become askew. There is no decision that is made straight from logic or straight from emotion that can ever be the right decision. Often a missed sale, miscommunication, or major disconnect is due to the disconnect between feelings and thoughts.
It is when we understand that emotions
are the major influencers of
all relationships and all decisions
that we give proper attention to
our Emotional Intelligence.