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AI Is a Relationship, Not a Search Engine Here is where most people go wrong. They type one question, read one answer, and either use it or close the tab. That is not how this works. Working with AI well looks more like a conversation — a back-and-forth where you ... Read More

The answer might be surprising. There is something I want to say before we get into the substance of this: I have been in business a long time. Five decades, four businesses, more decisions than I can count. And the one thing that has saved me — repeatedly — is ... Read More

Before a prospect picks up the phone, before a referral passes along your name, before someone decides whether to open your email - they have already looked you up on LinkedIn. That is just how it works now. And here is the problem. Most of us have used that space ... Read More

I have spent over two decades working with small business owners, and I can tell you with certainty that some of the most brilliant, driven, high-functioning entrepreneurs I have ever met have spent years believing something was wrong with them.They were told — by a teacher, a doctor, a parent, ... Read More

An email list is one of the most valuable assets a small business owns. Most of us are sitting on a goldmine and treating it like a filing cabinet. I want to be honest with you about something. I know that many business owners do not enjoy sending newsletters - ... Read More

Getting found is only half the job. Here's what's silently killing your conversions — and what to do about it this week. Three weeks in, and I want to say something directly: the fact that you're still here matters. Most people read one email, nod along, and move on without ... Read More

Nobody knows what you do. Here's why.Welcome back. After five decades working with small business owners, I can tell you this with certainty: the ones who struggle most are rarely the ones doing poor work. In fact, it's usually the opposite the most talented and experienced owners are often the ... Read More

Before we add one more tool, tactic, or trend - we need to ask if the basics are actually working. There has never been a better time to open or build a business. The tools available to us, the ability to reach clients anywhere, the speed at which we can ... Read More

Meet Karen Mitchell, 54, Management ConsultantChallenge: Karen sat across from me with her arms crossed and a look I've seen a hundred times - equal parts frustration and embarrassment. "I know what you're going to say," she started. "I've known for years." After 20 years as a respected management consultant, ... Read More

I am bringing back something I used to do years ago, The Monday Tip, but with a new name. Every Monday, I'll send you a real business lesson from my 50 years working with entrepreneurs. These are the Monday Business Lessons, and they're based on my trademarked program, The Truth ... Read More